Welcome to the East Kootenays’ newest hearing clinic – providing experience, professionalism, choice, and affordability in hearing healthcare.

Locally owned and operated since 2016.

Location & Hours

The Baker Street Professional Centre (formerly the Cranbrook Mall) offers free and ample parking at each entrance.  The most direct building entrance to access Burntwood is on the West side of the building, directly adjacent to the dry cleaners.

Once you enter, our office is the first door on the left – you can’t miss it!

(250) 489-0880
(250) 489-0990
Unit 215
Baker Street Professional Centre
1311 2nd Street North
Cranbrook, British Columbia
V1C 3L1

Sunday: – Closed –
Monday: 9 am – 4 pm
Tuesday: 9 am – 4 pm
Wednesday: 9 am – 4 pm
Thursday: 9 am – 4 pm
Friday: – Closed –
Saturday: – Closed –
Note: These are our general hours.
We keep holiday hours updated on our Google profile


  • Hearing tests
  • Tinnitus evaluations, education, counselling & individualized solutions
  • Hearing aids from all major manufacturers, with both in-office & take home demonstrations
  • Same-day hearing aid fittings (whenever possible)
  • Hearing aid repairs, done in-office
  • Assistive hearing devices, designed to improve your ability to understand both the telephone and television, with in-office demonstrations
  • Specialty ear molds for all types of applications
  • Public speaking
  • Professional second opinion
  • Cerumen management

About us

We are longtime Cranbrook BC residents with 30 years’ experience in the audiology industry. In 2016 we identified a need in the region for an affordable, flexible, and professional service to those in need of audiology services. We decided to take action and in so doing created Burntwood Hearing!

Our focus is relationships.  We believe in providing our valuable clients with education in order to practice a collaborative approach to meet your needs, and we aim to have you walking out of the office feeling empowered by your decision. We are only a phone call away to provide continued support as needed, and will always be grateful for the chance to continue to work with you.

We are proud to call the East Kootenays home, and like so many residents who choose to plant roots in the area, we relish the outdoors and all the recreation and beauty that it provides. Most importantly, it is the people of the area who keep us here; loving and investing in our community. We recognize our family, friends, and neighbours – you are the reason this life is so memorable – thanks to all of you.

To those we have yet to meet – we look forward to the opportunity to work with you!

Garth and Chris

Garth and Chris of Burntwood